Business Analyst Manager
Business Analyst
Our client is looking for a highly motivated individual with a genuine interest in energy, technology, and a passion to deliver products for a growing company. The Business Analysis Manager will be responsible for building and managing a business analysis practice to deliver new, scalable solutions. This role spans across client’s Front–Office, Middle-Office, and Back-Office solutions. The Front-Office teams cover applications related to sales, marketing, and customer experience. The Middle-office teams cover applications related to pricing and structuring of deals, load forecasting, risk management, and trading. The Back-Office covers applications related to accounts receivable, settlements, enrollments, and billing.
The individual will be responsible for establishing business analysis standards so support application lifecycle. This includes but not limited to standards for building a business case, gathering business and technical requirements, designing process flows, and creating test strategy. The ideal candidate is an experienced business analysis manager who enjoys leading and overseeing a growing team of business analysts working across the organization to analyze and develop requirements for the technology team and/or third-party technology vendors. They will also be required to work with cross functional teams to provide data-driven solutions. The position will work closely with our Products and Projects Manager to understanding client’s existing systems landscape and our product roadmap.
JOB DUTIES & RESPONSIBILITIES
The individual will be responsible for establishing business analysis standards so support application lifecycle. This includes but not limited to standards for building a business case, gathering business and technical requirements, designing process flows, and creating test strategy. The ideal candidate is an experienced business analysis manager who enjoys leading and overseeing a growing team of business analysts working across the organization to analyze and develop requirements for the technology team and/or third-party technology vendors. They will also be required to work with cross functional teams to provide data-driven solutions. The position will work closely with our Products and Projects Manager to understanding client’s existing systems landscape and our product roadmap.
JOB DUTIES & RESPONSIBILITIES
- Establish frameworks and standards for business analysis, development of standards, tools and templates for business analysis
- Provide oversight of business analysts team and ensure team deliver solutions to the standards established
- Build cohesion within the team and motivate team to produce quality work
- Create and present business cases, decision proposals based on research to leadership for decision making
- Responsible for business-related analysis and design deliverables including requirements documentation / business stories, acceptance criteria, process workflows and training plans/materials
- Work with IT/3rd party vendors, internal Product Owners and Project Managers to ensure proper interpretation of the requirements / business stories and contribute to the project solution
- Assist in triaging and prioritizing issues related to project deployments
- Communicate proactively on status, process standards, changes, gaps and workarounds clearly and succinctly to all stakeholders, including third party vendor(s) as applicable
- Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
- Establish SLAs on systems, monitor performance and address shortfalls through new projects or process improvements
- Assist business users with user acceptance testing
- 7+ years in full-time experience in senior business analyst or manager capacity
- 5+ years consumer industry-facing experience
- Bachelor’s degree or higher in Business, Information Technology, Engineering or other related field-demonstrated experience with software development companies
- Proficient use of QA testing, business analyst methodologies, system design & analysis
- Proficient use of Microsoft Office programs including Word, Outlook and strong Excel skills
- Proficient use of System Integration Solutions, Agile Methodology/Azure DevOps, SQL, Salesforce, Diagramming, and Data Visualization (Power BI)
- Highly proficient User Story and Acceptance Criteria writing skills
- Ability to explain issues and resolutions to technical and non-technical staff
- Experience or understanding of application programming, database, and system design
- Ability to work with cross-functional teams to provide data-driven solutions
- Deep knowledge of the energy industry and retail electric provider business operations
- A successful history of manipulating, processing, and extracting value from large, disconnected datasets
About WiredHive:
WiredHive is an Information Technology staffing and direct hire placement firm based in Dallas, TX. WiredHive supports clients across multiple industries including, but not limited to, Technology, Energy / Utilities, Financial Services, and Healthcare.
Equal Employment Opportunity
WiredHive, Inc. is committed to having a workplace free of illegal discrimination and harassment on the basis of age, race, color, gender, gender identity, national origin, religion, disability, genetic information, sexual orientation and any other status protected by federal, state, or local law
WiredHive is an Information Technology staffing and direct hire placement firm based in Dallas, TX. WiredHive supports clients across multiple industries including, but not limited to, Technology, Energy / Utilities, Financial Services, and Healthcare.
Equal Employment Opportunity
WiredHive, Inc. is committed to having a workplace free of illegal discrimination and harassment on the basis of age, race, color, gender, gender identity, national origin, religion, disability, genetic information, sexual orientation and any other status protected by federal, state, or local law
